Submit a ThankQ Claim enquiry
Ready to enjoy your reward? Claims should only be made once your event has taken place and we’ve received full payment. We’ll send you a Love2shop e-Gift Card that can be redeemed with over 50 brands or used as credit towards your next event with us. We can also make a donation to a charity of your choice.
What to expect
- After submitting your enquiry, you’ll receive confirmation it’s been received
- The ThankQ Rewards team will review your claim to ensure the event qualifies and full payment has been made
- If everything checks out, your claim will be approved. Your vouchers will be sent to the Reward Member’s registered email address within 6 weeks
- If a claim is rejected, you’ll be notified via email with the reason your claim has not been approved