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Submit a ThankQ Claim enquiry 

Ready to enjoy your reward? Claims should only be made once your event has taken place and we’ve received full payment. We’ll send you a Love2shop e-Gift Card that can be redeemed with over 50 brands or used as credit towards your next event with us. We can also make a donation to a charity of your choice.  

What to expect

  • After submitting your enquiry, you’ll receive confirmation it’s been received 
  • The ThankQ Rewards team will review your claim to ensure the event qualifies and full payment has been made 
  • If everything checks out, your claim will be approved. Your vouchers will be sent to the Reward Member’s registered email address within 6 weeks 
  • If a claim is rejected, you’ll be notified via email with the reason your claim has not been approved 
First Name
Last Name
Company Name
Booking Confirmation Number * A unique booking reference which can be found on your booking confirmation form
Booking Arrival Date
Have you requested your ThankQ vouchers?
If you selected Charity Donation, please list your chosen charity below.