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Book with Confidence

Discover our fully flexible Cancellation and Booking Policy

Stay with us from 4th July 2020!

We want your booking experience and stay at any of our hotels to be as easy and as flexible as possible. With your convenience and current events in mind, we want to provide you with reassurance and confidence when booking with us.

  • For all direct bookings, you’ll not only get the best rate available but we are offering maximum flexibility.
  • For our Best Available rate you’ll get full flexibility and can cancel until 24 hours prior to arrival.
  • For Advance Purchase and prepaid Packages you can change your arrival date or receive a refund or gift voucher, providing you give at least 7 days’ notice. For more details, please see specific offer Terms and Conditions. 

Please note: This cancellation policy relates to individual reservations only. For group bookings, meetings and events, please refer to the specific cancellation terms which can be found at qhotels.co.uk.

To amend or cancel your booking, or for more information, please call our friendly team on 0330 107 1599.